Help Desk: A New Breed of Smartphones

It is that time of the year again where a new breed of gadgets start popping out from everywhere. The recent Mobile World Congress revealed a lot of juicy information that makes us wanna grab that next-in-line smartphone of our favorite brand. But are we satisfied with what they are showing us?

The new age today determines cellphones based on its elegance, availability and, let's face it, peer pressure. "I wanna have that smartphone because everybody wants it." or a simple "I wanna have that smartphone because it looks good." People determine their smartphone based on what everyone wants rather than basing it on what it really does.

Sony Xperia Z2. Realeased April 2014

The first thing I ask when I see a person buy a new phone is "Why did you pick that?" The common answer would be "It looks good, it's new and people like it." I usually give a follow up question stating "Do you know the CPU speed of that?" and the most common, well actually almost all of the people I ask says "No, what do you mean?" 

Generally, people buy what the companies' advertisements say. Forgetting all other minor details that would affect the lifespan of their smartphones. Some people don't look into it because they change every year to go with fast paced world. But others wouldn't be so happy about the rapidly changing technology. But does it really rapidly changes? My answer is no.

Help Desk: Location Services Not Working (Apple Handheld Devices)

Have you ever been in an Apple situation where your Maps, your Apps and your whole device can't find your location? I have found a solution that doesn't require extensive methods.

The following HELP DESK Article is tested for WI-FI only devices i.e. iPod Touch, iPad 2, the new iPad with Retina Display and iPad Mini

Before anything else, you should start with troubleshooting:

1. Is my device connected to the internet?
2. Is my device's location services turned on?
3. Is my device jailbroken*?
4. Is my device updated?
5. Is my WiFi router on?
6. Is my WiFi set for determining location?

*Jailbroken devices have a different baseband. An update, backup and restore is recommended before proceeding to the next steps. 

Make sure you check all of these settings first before you do the next steps.

If everything has been cleared and is working properly, proceed with these next steps.

1. Perform a Hard Reset on the device. You can do this by simultaneously pressing the Power button and the Home button until the Apple logo appears. 
   
2. Once the normal screen appears (slide to unlock), proceed to Settings
3. From here: Settings>General>Reset>Reset Location and Services>Warnings**>Reset
4. After this one. Reset or Shut Down the device.
   
5. Turn it back on and wait for it to Start up.

If the above steps don't work, try updating and restoring the iPad before resuming the second set of steps. If it still doesn't work, proceed to Apple Care stores.

Some causes of a malfunctioning location services are:

1. WiFi Router problems (please refer to Apple's recommended routers for better functioning)
2. Prolonged use of the device without Shut Downs or Restores.
3. Jailbreaking messes up internal configurations.

Feel free to ask or recommend better solutions if this has not worked for you.

Thank you and Good Day!

xoxo

thejanraphaelbc